Shipping policy

Effective Date: May 22, 2026

Order Processing

Orders are usually processed within 1–3 business days, excluding weekends and public holidays.

Shipping Time

Estimated delivery time within the United States is usually 5–10 business days after shipment.

Total Delivery Time = Processing Time + Shipping Transit Time

Shipping Delays

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, customs processing, or high order volume.

Tracking Information

Once your order ships, you will receive tracking information by email.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Glenbone is not responsible for delays or failed delivery caused by incorrect addresses.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us at info@glenbone.com and we will assist you when possible.